Job Title: Director
Location: Remote
Reports to: Partner
Department: Specialty Pharmacy
PRIMARY PURPOSE OF POSITION:
Archbow Consulting is seeking an individual with significant, real-world operations and/or management experience in specialty pharmacy to leverage their industry expertise in a consultant capacity to support pharmaceutical and biotech industry companies. The Director will be responsible for interfacing with clients to manage specialty pharmacy team projects, provide subject matter expertise, offer program support to stakeholders and Archbow leadership, and create deliverables for our clients. This role requires an individual who can move fluidly between the needs of several accounts using the following skills and tactics to bring value to their client base.
MAJOR DUTIES OF POSITION:
- Manage the day-to-day relationship with assigned pharmaceutical and industry customers, including project management activities, identification of organic growth and new sales opportunities, and provision of ongoing communications and readout deliverables with key stakeholders
- Provide subject matter expertise related to past industry experience during projects as appropriate
- Support pharma clients in assessing and determining dispensing models (i.e., network type and size)
- Develop and facilitate the RFP process with dispensing entities for both new network development and network optimization
- Analyze and assess current specialty pharmacy program performance and make recommendations for optimization and improvement
- Develop SOPs required to drive program performance aligned with service level agreements and key performance indicators
- Draft, review, and redline pharmacy agreements to support clients in their contracting goals and objectives
- Develop and manage comprehensive project plans
- Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends and changes, and expand individual subject matter expertise
- Resolve and/or escalate issues in a timely fashion
- Draft and/or update project deliverables and develop high-quality, well-organized presentations such as executive-level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, and contract redlines
- Deliver and facilitate client presentations and meetings to senior-level leadership
- Partner with internal and external resources in cross-functional development projects (i.e., workflow process analysis, system enhancements, etc.)
- Write and promote at least one strategic article annually for the company website
- Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors
KEY COMPETENCIES REQUIRED -
- Action Oriented: Proactively identifies appropriate action items and the ability to complete action items efficiently and effectively within scheduled timeframes.
- Collaborative: Leads workstreams within a project and illustrates the ability to build partnerships with team members and external partners and works collaboratively with both internal and external stakeholders.
- Communicates Effectively: Ability to communicate to internal and external stakeholders at the same level of quality. Demonstrates structured thought and communication processes to convey a clear message for the unique needs of each project.
- Customer Focus: Ability to understand the client, continue to develop deeper insights, and identify opportunities that benefit the customer and the organization.
- Decision Quality: Recognizing that there are a variety of solutions and appropriately gathers broader perspectives to incorporate into deliverables.
- Drives Results: Identifies and proactively removes obstacles to complete deliverables on-time and with high quality.
- Instills Trust: Proven success in delivering high quality results.
- Manages Ambiguity: Ability to effectively lead workstreams/deliverables with uncertainty and ambiguity yet advancing the deliverable forward to meet project expectations.
- Nimble Learning: Demonstrates on-the-job/in-the-moment learning and applies new knowledge to the situation and can pivot as needed.
- Resourcefulness: Within the project/deliverables, orchestrates multiple activities simultaneously to accomplish a goal.
- Self-Development: Shows a personal commitment and takes action to continuously improve skills as it pertains to both work processes and project deliverables.
- Situational Adaptability: Demonstrates on the job/in the moment learning and applies new knowledge to the situation and can pivot as needed.
KNOWLEDGE AND SKILLS REQUIRED:
- Bachelor’s Degree required in Medical Sciences, Marketing, or Business preferred from an accredited institution
- Strong background with at least ten years of experience in specialty pharmacy management/operations
- Deep understanding of the specialty pharmaceutical market and holistic product and patient journey
- Experience in infusion, health system specialty pharmacies, and/or IDNs preferred
- Strong background/familiarity with specialty pharmacy contracting processes and terminology
- Strong record of high performance and consistent results with the ability to work independently
- Ability to prioritize and manage complex projects with competing deadlines
- Strong oral and written communication skills, a polished executive presence, and the ability to influence, including with members of C-suite client stakeholders
- Proficient in Microsoft PowerPoint, Excel, and Word
TRAVEL -
LOCATION -
- Work from home (remote-based)
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us we look forward to getting to know you.
